Bhagwan Balani, General Manager, Hilton Mumbai International Airport was awarded The Haute Grandeur Global Hotel Awards 2017. The Haute Grandeur Global Hotel Awards is a prestigious globally trusted Award. The Award is a celebration of excellence; that recognizes individuals who have made a remarkable difference in the field of hospitality. The winners have been hand-picked and rewarded for overall excellence on many levels. The Awards is a method of ranking and assisting hotels and is regarded as the pinnacle of achievement for hotels globally. The award ceremony was held at Sukhumvit – Bangkok in Thailand recently.
The veteran in hospitality with 22 years of experience, Balani won the achievement based on his tenure as the GM for Hilton Shillim Estate Retreat & Spa. In addition to running a successful property based on service, quality and customer feedback, he surpassed other established industry leaders by his vast experience in different areas of the business and demonstrated exceptional leadership and management skills.
Bhagwan Balani, GM Hilton Mumbai International Airport says “It is a privilege to be a part of Hilton and an honor to serve with the team at Hilton Shillim Estate Retreat & Spa. I am humbled by this recognition knowing that the success of the property is only possible because of the team efforts at the resort. He added “Recently I moved to Hilton Mumbai International Airport and my current team at Mumbai is elated with this award and is motivated to drive such accomplishments for our Mumbai property.”
“Amandeep Grover, director of operations at Hilton Shillim Estate Retreat & Spa said “Bhagwan Balani truly deserved the award for the Best GM. He is an exemplary leader with his dedication to service, enthusiasm and great person who played a vital role in contributing to Hilton Shillim Estate Retreat and Spa’s success during his tenure. He set the tone to establish higher guest satisfaction by empowering his team, which created an enriching environment. He is a leader who goes the way and shows the way”.
Author: Sitaram Mewati
Award winning journalist