By Sitaram Mewati
Zubin Sondadwala, a high-profile hotelier is elevated to the position of vice president operations South and East at ITC Hotels and to steer ITC Hotels’ first international foray, ITC Ratnadipa in Sri Lanka. Prior to his new assignment, he was working as area manager South and General manager ITC grand chola in Chennai. During the height of the pandemic, Zubin demonstrated exceptional leadership and empathy, effectively guiding his teams and ensuring the seamless operation of the hotel.
He is an alumnus of the Institute of Hotel Management in Mumbai and a graduate of the ITC Hotel Management Institute. His hospitality journey with ITC began at ITC Windsor in Bangalore. He has held various senior leadership positions pan-India at ITC Hotels in Agra, Delhi, Kolkata, and Mumbai.
His extensive experience shines with credentials from L’Ecole Hoteliere-Switzerland and a stint in the pre-opening team at the W – Seoul, South Korea. Zubin has received numerous awards, including recognition from EazyDiner, Foodie, and the BBC FoodFood award for General Manager of the Year, IHC London and IIHM Hospitality for a Cause Award for Outstanding Achievement and Contribution in the field of Hospitality, among others.
Zubin Songadwala is known for his unwavering commitment to quality and precision in hotel operations. His astute sense of planning, attention to detail and focus on motivating the vast pool of talent has earned him great admiration across the chain. He is dedicated to nurturing and sustaining the highest standards while building and maintaining meaningful relationships with guests and associates.
Driven by creativity and a passion for promoting ‘local’, Zubin is highly regarded by his teams for his exceptional people skills, his ability to inspire associates, his outstanding leadership qualities, and his contemporary management style, which combines a laser-focused approach with sharp strategic skills.
Editor in Chief : Mewati SItaram
