Sonali Zagade, a seasoned hotelier has recently joined as the General Manager of Hyatt Regency Gurgaon. She brings a wealth of experience and expertise that includes delivering significant financial performance, enhancing service standards. Prior to joining Hyatt Regency Gurgaon, her last assignment was with Grand Hyatt Mumbai as Hotel Manager. In her current capacity, Zagade brings to the table expertise that includes delivering significant financial performance, enhancing service standards.
Sonale is a passionate hotelier, brings unmatched enthusiasm and a forward-thinking approach with her major strength in hotel operations. She has strong business insights with a remarkable history of working with leading brands as Leela Kempinski, Starwood Hotels. She has been with the Hyatt group since 2013.
Fluent in English, Hindi, and Marathi, Sonale brings with her a wealth of knowledge, in-depth experience, and a passion for hospitality. “Every day there is something new and different that keeps me going, but when I see my staff excited and showing genuine care for our guests, that’s what does it for me. The hotel industry boils down to just that – taking care of the people coming to your hotel and exceeding their expectations.”
Commenting on her appointment and her future goals for the hotel Sonale said, “Gurgaon is a great city which is alive with great culture, and I am extremely happy to be here. I look forward to bringing a spirit of innovation and diversity to this beautiful hotel and look forward to implementing various facets of Hyatt’s innovative Experience”.
Experience: Her wealth of experience includes Hotel Manager at Grand Hyatt Mumbai, Director of Operations Hyatt Regency Mumbai, Director of Rooms Hyatt Regency Chennai, Director of Rooms and Operational Excellence at Starwood hotels & resorts India.
Awards and accolades: Sonale has won several awards and accolades for her outstanding performance throughout her career that includes Global Best practice for Customer Engagement Issued by Starwood Hotels & Resorts in September 2012, Best BRAND AMBASSADOR (WESTIN) Hotel- ASIA PACIFIC in 2011, Best BRAND AMBASSADOR (WESTIN) Hotel- ASIA PACIFIC Issued by Starwood APAC Division · May 2012. (The Divisional Awards are for excellence amongst all the Hotels and Starwood brands like Westin, Le Meriden, Luxury Collection, Sheraton, Four Points by Sheraton, Aloft in the Asia pacific division of the Starwood Hotels and Resorts Group)
Sonale enjoys her work and loves to travel in her spare time.
Editor in Chief : Mewati SItaram
