By Sitaram Mewati
Novotel Mumbai Juhu Beach has promoted Amartya Chakraborty as Director of Operations, entrusting him with the responsibility of leading the hotel’s overall operations and strengthening service excellence across its key business segments.
Chakraborty has been associated with Accor for more than a decade and most recently served as Director of Sales & Marketing at Novotel Mumbai Juhu Beach. During his tenure, he played an important role in driving the hotel’s commercial growth across corporate, MICE, leisure and wedding businesses while contributing to revenue expansion and market positioning.
An alumnus of the Indian Institute of Management (IIM) Indore, Chakraborty brings nearly two decades of hospitality experience across luxury and upscale hotel brands. He has also completed a strategic task force assignment at Mercure Kathmandu Sukhedhara Heights in Nepal, where he led hotel operations during the absence of the General Manager and worked closely with Accor’s corporate leadership on operational planning and business performance.
In his new role, he will oversee all aspects of hotel operations, including rooms, food and beverage, banquets, events and guest services. His responsibilities will also include enhancing operational efficiency, employee engagement, financial performance and overall guest satisfaction.
Throughout his career, Chakraborty has held several leadership positions within Accor and has earned recognition for his commercial performance and leadership. His experience spans hotel operations, sales, revenue strategy, business development and team leadership across multiple properties.
The appointment comes as Novotel Mumbai Juhu Beach continues to strengthen its leadership team to support future growth and deliver high-quality hospitality experiences in one of Mumbai’s most competitive hotel markets.
Editor in Chief : Mewati SItaram
